Gate officer quick card

Start of shift

1. Tap Start shift.
2. Pick your post. Read the post orders and the note from the last shift.
3. Tap Start shift again. The bar turns green: On duty.

A guest arrives

1. Type their name, plate, home or PIN in the search box, or tap Scan for their QR pass.
2. Check the name, home and dates on the card.
3. Tap Let in, add the plate, then Check in.

Party lists: let in each name from the list.

Not on the list

1. Search the home, or tap Call the resident on the guest's card.
2. Tap Call to ring the resident through the gate phone, or use the number shown.
3. Choose Resident said yes, Said no or No answer.

A guest added by a tenant can't come in until the owner approves.

Turn away

• Tap Turn away, then Log and turn away. Every decision is logged.
• On the ban list means do not admit. Call your supervisor if unsure.

During the shift

• Shift log: add notes, and Round done after each patrol.
• Incident: what happened, with photos. Your supervisor and managers get an email.
• Tap Left on the visitor list when a visitor leaves.

End of shift

1. Tap End shift.
2. Write a note for the next shift: equipment problems, expected visitors, follow-ups.