Software Solutions for Collections & Call Centers

Bringing all the pieces you need together to get things done.

Explore our suite of software

Scale Your Operations with Efficiency

Debt Collection Software

A intuitive web-based collection system that works seamlessly with our predictive dialer and ringless voicemail to offer the efficiency of centralizing multiple call center locations.

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eStrats

The first analytical tool on the market that auto generates powerful reports on a portfolio of debt. Whether you’re considering a portfolio to purchase or preparing a portfolio to sell, eStrats quickly presents the business intelligence required to make an informed decision.

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Predictive Auto Dialer

Improve call center collection efficiencies with an adaptive algorithm that maximizes agent productivity to create more conversations.

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Ringless Voicemail

Deliver custom pre-recorded messages without ringing the phone number being called.

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Latest News

  • PIMSWARE Releases eStrats, First Web-based Platform for Analyzing a Portfolio of Debt

  • PDCflow and PIMSWARE Announce Partnership to Enhance Secure Capture Technology

  • PIMSWARE Announces Secure Capture for Taking Credit Card Payments Remotely

Our services and solutions

About Us

Headquartered in Atlanta, GA, PIMSWARE provides solutions to organizations that manage large volumes of data, online fulfillment and call center operations across various industries.

Since 2005, PIMSWARE has proven to improve clients’ success and efficiency. We help organizations achieve and maintain compliance with relevant regulatory and industry standards

Call Center Services

U.S. based or offshore call center operations that include an expansive network of call center partners. Full range of BPO services including:

  • Debt Collection
  • Customer/ Technical support
  • Help Desk
  • Surveys
  • Fundraising

Managed Services

  • Comprehensive, automated infrastructure monitoring
  • Provide onsite hardware or OVA for data collection
  • Security monitoring of Firewall/network/Server/endpoint environment
  • Proactive alerting emails and opening of tickets via helpdesk integration 24x7x365
  • 24x7x365 remote support staff augmentation

Contact Us

PIMSWARE

11720 Amber Park Drive, Ste 160
Alpharetta, GA, 30009

+1 (866) 987 7467 Toll free
+1 (678) 638 2250 local